⚡ What’s New for B2B Commerce Admins in Winter ’26?
More questions that focus on account-specific catalogs, negotiated pricing, and buyer group–driven experiences rather than “one-size-fits-all” storefronts.
Increased depth on price lists, contract pricing, entitlements, and how to model complex B2B discount structures across regions and segments.
More end-to-end scenarios tying carts and orders back to opportunities, quotes, order management, and service processes for an integrated B2B lifecycle.
B2B Commerce for Administrators Accredited Professional Exam Guide
Configure, Launch, and Run High-Performing B2B Commerce Storefronts on Salesforce
The B2B Commerce for Administrators Accredited Professional credential validates your ability to configure and manage Salesforce B2B Commerce on Lightning Experience. You’ll be tested on data model, catalogs and pricing, buyer groups and entitlements, checkout flows, and operational governance for B2B storefronts.
📊 Exam at a Glance
Exam Domains & Weightage (High-Level View)
1. B2B Commerce Architecture & Data Model
~18%This domain validates your understanding of how B2B Commerce fits on top of core Salesforce and which objects power storefront behavior.
- Key objects: stores, products, catalogs, categories, price lists, buyer accounts, carts, and orders.
- How B2B Commerce relates to accounts, contacts, opportunities, and other CRM data.
- Security and sharing considerations for B2B storefront users and internal users.
- Modeling multi-brand, multi-region, or multi-storefront scenarios on one org.
Tip: Many scenario questions hinge on choosing the right object and relationship to model a catalog, customer segment, or storefront requirement.
2. Storefront Configuration & Buyer Experience
~24%Here the focus is on configuring the storefront(s) and tailoring the experience to different buyers and accounts.
- Creating and configuring B2B Commerce stores in Experience Cloud.
- Designing navigation, category trees, search, filtering, and product detail layouts.
- Controlling which accounts and contacts can access specific storefronts.
- Configuring self-registration, login options, and user management for buyers.
- Aligning storefront UX with brand guidelines and usability best practices.
Tip: “Best” answers usually leverage standard B2B Commerce features and Experience Cloud configuration instead of heavy customizations.
3. Catalogs, Products, Pricing & Entitlements
~26%This is a core admin area: what your buyers can see and how much they pay.
- Defining catalogs, categories, and assigning products to different segments or regions.
- Configuring price lists, contract pricing, and account-specific or buyer group pricing.
- Modeling volume discounts, tiered pricing, and promotional pricing.
- Using buyer groups and entitlements to control catalog and price visibility.
- Managing product availability, statuses, and lifecycle across storefronts.
Tip: Pay attention to which use cases require buyer groups and entitlements versus simply creating separate stores or catalogs.
4. Cart, Checkout, Orders & Integrations
~20%This domain covers the end-to-end order flow and how it connects to other Salesforce capabilities.
- Configuring carts, checkout steps, and validation (shipping, billing, payment options).
- Supporting purchase orders, payment terms, and account-level checkout rules.
- How orders flow into Salesforce (standard orders, Order Management, or ERP integrations).
- Handling tax, shipping, and pricing calculations with internal or external providers.
- Connecting carts and orders back to opportunities, quotes, or CPQ where appropriate.
Tip: Look for answers that maintain a single source of truth for orders and avoid duplicating logic across multiple systems where possible.
5. Operations, Governance & Analytics
~12%Finally, you’re tested on how you keep a B2B Commerce implementation healthy over time.
- Managing catalog updates, product onboarding, and seasonal changes safely.
- Defining roles and responsibilities for merchandisers, admins, and business owners.
- Setting up dashboards and reports for storefront performance and buyer behavior.
- Release management and testing for storefront changes (sandboxes, change sets, DevOps).
- Aligning storefront governance with security, compliance, and brand standards.
Percentages above are approximate and grouped at a high level based on typical exam coverage. Salesforce may refine domain weightings over time.
📝 Sample B2B Commerce Admin Questions
💡 Practice with Scenario-Based Questions
These questions are not from the actual exam but reflect the reasoning style you’ll need. Focus on catalog design, pricing logic, buyer access, and integrated B2B sales processes.
Question 1 – Catalogs & Buyer Groups
A manufacturer sells to distributors and end customers. Distributors should see wholesale pricing and a broader product catalog, while end customers should see a smaller catalog with MSRP pricing. Both segments will use the same storefront URL.
✓ Correct Answer: C) Use buyer groups with different catalogs and price lists assigned to each segment within the same store.
Buyer groups and assigned catalogs/price lists are a standard B2B Commerce pattern for segmenting catalogs and pricing within one storefront. Separate orgs or heavy custom code introduce unnecessary complexity and technical debt.
Question 2 – Pricing & Entitlements
A strategic account negotiates special pricing for a subset of high-volume SKUs. Other products should use their standard regional price list. How should an admin configure this with minimal maintenance?
✓ Correct Answer: C) Create a dedicated price list with only the discounted SKUs and assign it to the account’s buyer group along with the regional price list.
Using an additional price list layered with the existing regional price list lets you manage special contract pricing with minimal duplication and avoids impacting other buyers. Cloning stores or using spreadsheets is hard to scale.
Question 3 – Checkout & Order Flow
A B2B customer wants buyers to submit large purchase orders, have them approved internally, and then convert them into orders in Salesforce, where order management and fulfillment will occur. They also want finance to reconcile orders with their ERP.
✓ Correct Answer: B) Configure carts and checkout to support purchase orders and payment terms, and integrate orders from B2B Commerce to Salesforce Order Management/ERP.
The scenario calls for formal order capture and downstream fulfillment. B2B Commerce carts and checkout can support purchase orders and payment terms, and integrating with Order Management or ERP provides the right system of record for finance and fulfillment.
🎯 4–6 Week Study Plan for B2B Commerce Admin AP
Read the official exam outline and B2B Commerce documentation. In a sandbox, explore store, product, catalog, and price list objects. Map one existing B2B sales model to the B2B Commerce data model on paper.
Build a small end-to-end storefront: configure an Experience Cloud site, navigation, buyer groups, catalogs, and multiple price lists. Practice scenarios with segment-specific pricing and catalog visibility.
Configure checkout steps for different payment/fulfillment patterns. Design how orders flow into Order Management or ERP. Build sample dashboards for cart abandonment, top products, and repeat buyers, and run mock exams with scenario questions.
💡 Exam & Real-World Success Tips
B2B Commerce is account-centric. In questions, ask yourself which buyer group, catalog, or price list assignment best models the relationship.
The exam favors configuration over custom code. Choose answers that use standard B2B Commerce and Experience Cloud features unless there’s a clear limitation.
Think beyond the storefront. Good answers often reference how orders, buyers, and behavior data feed into sales, service, and analytics use cases.
B2B Commerce for Administrators Accredited Professional – FAQ
Who is the B2B Commerce Admin AP exam for?
This exam is ideal for admins, consultants, and commerce owners who configure and manage Salesforce B2B Commerce storefronts, catalogs, and pricing, and who collaborate with sales, IT, and marketing teams.
Do I need Commerce Cloud or Experience Cloud certifications first?
They’re not strict prerequisites, but experience with Experience Cloud, product/catalog modeling, and basic Salesforce admin skills will make the exam easier. You should be comfortable managing metadata and user access.
How is this different from B2B Commerce for Developers AP?
The Admin AP is focused on configuration, catalog/pricing setup, and operations. The Developer AP dives deeper into customizations, APIs, and extensibility. Many teams have both an administrator and a developer working together.
How much hands-on B2B Commerce experience do I need?
While Salesforce doesn’t enforce a minimum, most successful candidates have at least one B2B Commerce implementation or a robust sandbox project where they’ve configured catalogs, buyer groups, pricing, and checkout flows.