Salesforce Consultant Certifications
Salesforce Certified Sales Cloud Consultant
Description: Designed for consultants who implement Sales Cloud solutions in customer-facing environments. Experience in designing and implementing Sales Cloud solutions is recommended.
Prerequisite Certification: Salesforce Certified Administrator
Time Duration: 105 minutes
Section-wise Weightage:
- Salesforce Platform Fundamentals – 25%
- Implementation Strategies – 20%
- Opportunity Management – 20%
- Sales Cloud Solutions – 25%
- Reporting and Analytics – 10%
Certification Price: $200
Retake Price: $100
Pass Percentage: 68%
Salesforce Certified Service Cloud Consultant
Description: Focuses on implementing Service Cloud solutions for customer service centers and support teams. Experience in customer service and Service Cloud is recommended.
Prerequisite Certification: Salesforce Certified Administrator
Time Duration: 105 minutes
Section-wise Weightage:
- Service Cloud Platform Basics – 20%
- Implementation Strategy – 20%
- Case Management – 20%
- Service Solutions – 30%
- Reporting and Analytics – 10%
Certification Price: $200
Retake Price: $100
Pass Percentage: 67%
Salesforce Certified Field Service Consultant
Description: Specialize in designing and implementing solutions using Salesforce Field Service. Experience with Salesforce Field Service or customer support is recommended.
Prerequisite Certification: Salesforce Certified Service Cloud Consultant
Time Duration: 105 minutes
Section-wise Weightage:
- Field Service Configuration – 25%
- Work Order and Scheduling Management – 20%
- Mobile Solutions – 15%
- Field Service Analytics – 10%
- Integration – 15%
- Service and Support Processes – 15%
Certification Price: $200
Retake Price: $100
Pass Percentage: 65%
Salesforce Certified Nonprofit Cloud Consultant
Description: Specialize in helping nonprofits implement and use Salesforce Nonprofit Cloud. Experience with Salesforce implementations in nonprofits is recommended.
Prerequisite Certification: Salesforce Certified Administrator
Time Duration: 105 minutes
Section-wise Weightage:
- Nonprofit Cloud Basics – 20%
- Constituent and Fundraising Management – 30%
- Grant Management – 10%
- Program Management – 20%
- Integration and Analytics – 20%
Certification Price: $200
Retake Price: $100
Pass Percentage: 65%
Salesforce Certified CRM Analytics and Einstein Discovery Consultant
Description: Specialize in implementing and managing analytics solutions using CRM Analytics and Einstein Discovery. Experience in analytics implementation is recommended.
Prerequisite Certification: Salesforce Certified Administrator
Time Duration: 105 minutes
Section-wise Weightage:
- CRM Analytics Basics – 20%
- Data Modeling and Management – 25%
- Security and Integration – 20%
- Analytics and Reporting – 20%
- Predictive Insights with Einstein Discovery – 15%
Certification Price: $200
Retake Price: $100
Pass Percentage: 67%
Salesforce Certified Education Cloud Consultant
Description: Implement and manage Salesforce solutions for educational institutions. Experience with Education Cloud or CRM in education is recommended.
Prerequisite Certification: Salesforce Certified Administrator
Time Duration: 105 minutes
Section-wise Weightage:
- Education Cloud Basics – 20%
- Recruitment and Admissions – 30%
- Student Success Management – 30%
- Advancement and Engagement – 10%
- Integration and Analytics – 10%
Certification Price: $200
Retake Price: $100
Pass Percentage: 65%
Salesforce Certified Experience Cloud Consultant
Description: Design and implement Experience Cloud solutions for customer and partner portals. Experience with Salesforce Community Cloud is recommended.
Prerequisite Certification: Salesforce Certified Administrator
Time Duration: 105 minutes
Section-wise Weightage:
- Experience Cloud Basics – 25%
- Security and Access – 20%
- Content Management – 25%
- Customization and Analytics – 15%
- Integration and Setup – 15%
Certification Price: $200
Retake Price: $100
Pass Percentage: 65%
Salesforce Certified OmniStudio Consultant
Description: Specialize in designing and managing OmniStudio solutions for Salesforce. Experience with OmniStudio tools is recommended.
Prerequisite Certification: Salesforce Certified Administrator
Time Duration: 105 minutes
Section-wise Weightage:
- OmniStudio Basics – 25%
- Configuration and Setup – 30%
- Business Process Automation – 20%
- Integration and Security – 15%
- Analytics and Reporting – 10%
Certification Price: $200
Retake Price: $100
Pass Percentage: 65%