Salesforce Consultant Certifications
Salesforce Consultant credentials focus on designing and implementing end-to-end solutions for Sales, Service, Experience, Nonprofit, Education, Marketing, Data Cloud, and more. Use this page as your hub to choose the right consultant path and drill into each exam guide.
All Salesforce Consultant Certifications
Consultant exams are ideal once you already understand the basics of Salesforce (usually by earning the Administrator credential first). They validate your ability to gather requirements, design scalable solutions, and lead implementations.
Consultant certifications covered on this page:
- Sales Cloud Consultant
- Service Cloud Consultant
- Experience Cloud Consultant
- Field Service Consultant
- Nonprofit Cloud Consultant
- Education Cloud Consultant
- Data Cloud Consultant
- CRM Analytics & Einstein Discovery Consultant
- OmniStudio Consultant
- Marketing Cloud Engagement Consultant
- Marketing Cloud Account Engagement Consultant
- Revenue Cloud Consultant
Note: Exam details (duration, number of questions, passing score and fees) are kept in line with the latest public exam guides. Always check the official Salesforce exam page before you register in case of updates.
Salesforce Certified Sales Cloud Consultant
Designing scalable Sales Cloud solutions | Popular first consultant credential
The Sales Cloud Consultant certification proves that you can design and implement scalable sales processes: lead and opportunity management, forecasting, territory management, CPQ integrations, and analytics. It’s a natural next step after Salesforce Administrator if you work closely with sales teams.
📊 Exam At a Glance
| Duration | 105 minutes |
| Questions | 60 multiple-choice/multiple-select (plus up to 5 unscored) |
| Passing Score | 73% (English exam version) |
| Exam Fee | $200 USD (Retake: $100 USD) |
| Prerequisites | Salesforce Certified Administrator (recommended: 1–2 years Sales Cloud experience) |
🔍 View Exam Topics & Weightage
- Sales Cloud Solution Design – 32%
- Opportunity Management & Forecasting – 21%
- Lead, Account & Contact Management – 17%
- Sales Productivity & User Experience – 16%
- Integration & Data Management – 8%
- Analytics, Reporting & KPIs – 6%
Salesforce Certified Service Cloud Consultant
Contact centres, case management & service operations
Service Cloud Consultants design omni-channel support solutions: cases, queues, knowledge, messaging, field escalation and SLAs. If you work with customer support teams or call centres, this certification validates deep Service Cloud expertise.
📊 Exam At a Glance
| Duration | 105 minutes |
| Questions | 60 multiple-choice/multiple-select (plus up to 5 unscored) |
| Passing Score | 78% (English exam version) |
| Exam Fee | $200 USD (Retake: $100 USD) |
| Prerequisites | Salesforce Certified Administrator (Service Cloud experience strongly recommended) |
🔍 View Exam Topics & Weightage
- Industry Knowledge & Service KPIs – 10%
- Implementation Strategy – 15%
- Case Management & SLAs – 30%
- Omni-Channel, Digital Engagement & Field Routing – 22%
- Knowledge, Portals & Self-Service – 17%
- Analytics & Integration – 6%
Salesforce Certified Experience Cloud Consultant
Customer, partner & employee digital experiences
Experience Cloud (formerly Communities) powers partner portals, help centres and membership sites. This credential proves you can design secure, branded sites that expose Salesforce data to external users with the right licensing and sharing model.
📊 Exam At a Glance
| Duration | 105 minutes |
| Questions | 60 multiple-choice/multiple-select (plus up to 5 unscored) |
| Passing Score | 65% |
| Exam Fee | $200 USD (Retake: $100 USD) |
| Prerequisites | Salesforce Certified Administrator (Experience Cloud project experience recommended) |
🔍 View Exam Topics & Weightage
- Experience Cloud Basics & Licensing – 8%
- Sharing, Security & Identity – 17%
- Template Selection, Branding & Navigation – 25%
- Content Management & Personalisation – 18%
- Community Setup & Administration – 23%
- Analytics, Adoption & Maintenance – 9%
Salesforce Certified Field Service Consultant
Scheduling, dispatching & mobile workforce management
Field Service Consultants design end-to-end solutions for technicians on the road: work orders, scheduling, optimization, inventory, assets and maintenance plans. It builds on Service Cloud and is ideal for organisations with technicians, engineers or installers visiting customer sites.
📊 Exam At a Glance
| Duration | 105 minutes |
| Questions | 60 multiple-choice/multiple-select (plus up to 5 unscored) |
| Passing Score | 63% |
| Exam Fee | $200 USD (Retake: $100 USD) |
| Prerequisites | Salesforce Certified Administrator & Salesforce Certified Service Cloud Consultant |
🔍 View Exam Topics & Weightage
- Managing Resources – 16%
- Managing Work Orders – 23%
- Scheduling & Optimization – 28%
- Mobility (Field Service Mobile) – 10%
- Inventory & Asset Management – 13%
- Maintenance Plans, Permissions & Sharing – 10%
Salesforce Certified Nonprofit Cloud Consultant
Fundraising, programs & NPSP / Nonprofit Cloud solution design
The Nonprofit Cloud Consultant exam validates your ability to design solutions for fundraising, programs, engagement and outcomes on Salesforce Nonprofit Cloud. It’s ideal if you implement Salesforce for charities, NGOs or foundations.
📊 Exam At a Glance
| Duration | 105 minutes |
| Questions | 60 multiple-choice/multiple-select |
| Passing Score | 64% |
| Exam Fee | $200 USD (Retake: $100 USD) |
| Prerequisites | Salesforce Certified Administrator (Nonprofit Cloud/NPSP project experience strongly recommended) |
🔍 View Exam Topics & Weightage
- Nonprofit Cloud Concepts & Data Model – 18%
- Constituent Management & Engagement – 20%
- Fundraising & Donation Management – 24%
- Program & Case Management – 19%
- Analytics, Grant Management & Outcomes – 12%
- Implementation Strategy & Best Practices – 7%
Salesforce Certified Education Cloud Consultant
Higher-ed & K-12 recruitment, student success & advancement
Education Cloud Consultants design solutions for universities, colleges and schools: recruitment and admissions, student success, advising and advancement. This credential is perfect if you work with Salesforce in education institutions.
📊 Exam At a Glance
| Duration | 105 minutes |
| Questions | 60 multiple-choice/multiple-select (plus up to 5 unscored) |
| Passing Score | 67% |
| Exam Fee | $200 USD (Retake: $100 USD) |
| Prerequisites | Salesforce Certified Administrator |
🔍 View Exam Topics & Weightage
- Education Cloud Applications, Settings & Configuration – 23%
- Implementation Strategies – 18%
- Solution Design – 19%
- Domain Expertise (Higher-Ed & K-12) – 19%
- Integration & Data Management – 17%
- Analytics – 4%
Salesforce Certified Data Cloud Consultant
Customer data platform, unification & activation
Data Cloud Consultants design CDP solutions that unify data from multiple systems, build calculated insights and segments, and activate audiences to Marketing Cloud, CRM and beyond. This is a great option if you love data architecture and marketing technology.
📊 Exam At a Glance
| Duration | 105 minutes |
| Questions | 60 multiple-choice/multiple-select (plus unscored items) |
| Passing Score | 62% |
| Exam Fee | $200 USD (Retake: $100 USD) |
| Prerequisites | None officially; strong data & integration experience highly recommended |
🔍 View Exam Topics & Weightage
- Solution Overview & Data Ethics – 18%
- Setup & Administration – 12%
- Data Ingestion & Data Modeling – 26%
- Identity Resolution & Unified Profiles – 15%
- Segmentation, Insights & Activation – 21%
- Security, Governance & Monitoring – 8%
Salesforce Certified CRM Analytics & Einstein Discovery Consultant
Dashboards, data recipes & predictive insights
This certification (formerly Tableau CRM & Einstein Discovery Consultant) validates your ability to design CRM Analytics apps, build datasets and recipes, and use Einstein Discovery for predictions and recommendations. Ideal for data-driven consultants working with executives and power users.
📊 Exam At a Glance
| Duration | 90 minutes |
| Questions | 65 multiple-choice/multiple-select |
| Passing Score | 65% |
| Exam Fee | $200 USD (Retake: $100 USD) |
| Prerequisites | None formally; Admin and data skills strongly recommended |
🔍 View Exam Topics & Weightage
- CRM Analytics Basics & Governance – 17%
- Data Layer (Connections, Datasets, Recipes) – 24%
- Dashboard Design & Security – 29%
- Einstein Discovery Stories & Predictions – 18%
- Deployment, Collaboration & Adoption – 12%
Salesforce Certified OmniStudio Consultant
Digital engagement, FlexCards & OmniScripts
OmniStudio Consultants build guided experiences and industry solutions using FlexCards, OmniScripts and DataRaptors. This exam is especially relevant if you work on Salesforce Industries (Vlocity) or complex digital process automation projects.
📊 Exam At a Glance
| Duration | 105 minutes |
| Questions | 60 multiple-choice/multiple-select (plus up to 5 unscored) |
| Passing Score | ~63–68% (check the latest guide; recent versions list 63%) |
| Exam Fee | $200 USD (Retake: $100 USD) |
| Prerequisites | None formally; Admin plus OmniStudio hands-on experience recommended |
🔍 View Exam Topics & Weightage
- FlexCards – 23%
- OmniScripts – 27%
- Data Tools (DataRaptors, Integration Procedures) – 23%
- Best-Fit Solutioning & Deployment – 27%
Salesforce Certified Marketing Cloud Engagement Consultant
Email, journeys & multi-channel campaign design
Marketing Cloud Engagement Consultants design and implement Salesforce Marketing Cloud solutions: data design, contact strategy, automation, journeys, messaging, and reporting. This is ideal for digital marketers and implementation partners working on Marketing Cloud projects.
📊 Exam At a Glance
| Duration | 105 minutes |
| Questions | 60 multiple-choice/multiple-select (plus up to 5 unscored) |
| Passing Score | 67% |
| Exam Fee | $200 USD (Retake: $100 USD) |
| Prerequisites | Salesforce Certified Marketing Cloud Email Specialist or Marketing Cloud Administrator (recommended) |
🔍 View Exam Topics & Weightage
- Discovery & Data Design – 14%
- Subscriber & Data Management – 22%
- Integration & Account Configuration – 20%
- Messaging & Journeys – 28%
- Reporting, KPIs & Troubleshooting – 16%
Salesforce Certified Marketing Cloud Account Engagement Consultant
B2B marketing automation (formerly Pardot Consultant)
This credential (previously Pardot Consultant) proves that you can design and implement Account Engagement (Pardot) solutions: lead scoring and grading, engagement programs, automation rules, B2B Marketing Analytics and Salesforce integration.
📊 Exam At a Glance
| Duration | 105 minutes |
| Questions | 60 multiple-choice/multiple-select (plus up to 5 unscored) |
| Passing Score | 68% |
| Exam Fee | $200 USD (Retake: $100 USD) |
| Prerequisites | Salesforce Certified Marketing Cloud Account Engagement Specialist |
🔍 View Exam Topics & Weightage
- Discovery, Onboarding & Account Configuration – 17%
- Lead Management, Scoring & Grading – 22%
- Automation Tools & Engagement Programs – 30%
- Sales Alignment & Engagement History – 16%
- Reporting, B2B Marketing Analytics & KPIs – 15%
Salesforce Certified Revenue Cloud Consultant
Quote-to-cash with CPQ, billing & subscriptions
Revenue Cloud Consultants design end-to-end quote-to-cash processes that span CPQ, orders, contracts, amendments, renewals and billing. This exam is ideal for consultants who implement complex pricing, subscriptions and revenue recognition on the Salesforce platform.
📊 Exam At a Glance
| Duration | 105 minutes |
| Questions | 60 multiple-choice/multiple-select |
| Passing Score | 62% |
| Exam Fee | $200 USD (Retake: $100 USD) |
| Prerequisites | Salesforce Certified Administrator (CPQ and Billing project experience strongly recommended) |
🔍 View Exam Topics & Weightage
- Solution Design & Discovery – 19%
- Product & Pricing Configuration – 24%
- Quoting, Approvals & Contracting – 22%
- Orders, Invoicing & Revenue Recognition – 21%
- Integration, Data & Analytics – 14%
Study Tips for Consultant Exams
Use Real-World Scenarios
Consultant exams are very scenario-based. Don’t just memorise features—practice mapping customer requirements to the right Salesforce capabilities and trade-offs.
Read the Exam Guide by Domain
Build your revision plan using each domain’s % weight. Spend extra time on the heaviest sections (for example, Case Management for Service Cloud or Scheduling for Field Service).
Mix Docs, Trailhead & Hands-On
Combine Trailhead modules with official implementation guides and a Developer or Sandbox org where you actually configure the features you’re studying.
Salesforce Consultant Certifications – FAQ
These quick answers cover the most common questions candidates ask when planning their Salesforce Consultant certification path.
Which Salesforce Consultant certification should I start with?
If you already have the Salesforce Administrator certification, the most common first step is Sales Cloud Consultant or Service Cloud Consultant, depending on whether you work more with sales teams or support teams. Once you have one core cloud, you can specialize into Experience Cloud, Field Service, Nonprofit, Marketing, Data Cloud or Revenue Cloud.
Do I need the Administrator certification before taking a Consultant exam?
For most Consultant credentials, Salesforce either requires or strongly recommends the Salesforce Certified Administrator certification. Even where it is not a hard prerequisite, admin-level knowledge of objects, security and automation is essential to understand the scenarios in Consultant exams.
How much experience do I need before attempting a Consultant certification?
Salesforce recommends at least 1–2 years of hands-on project experience with the relevant cloud (Sales, Service, Nonprofit, Marketing, etc.), plus solid admin skills. You should be comfortable running workshops, gathering requirements and translating them into Salesforce designs.
Are Salesforce Consultant exams harder than Administrator?
In general, yes. Consultant exams are more scenario-based and assume that you already know the core configuration. Questions focus on choosing the best-fit solution, considering trade-offs, scalability, security and user adoption, rather than just asking where a setting lives.
Can I work toward Architect after getting Consultant certifications?
Absolutely. Consultant credentials give you strong implementation experience, which is valuable when you move into Application Architect or System Architect and eventually the Certified Technical Architect (CTA) path. Many CTAs started with multiple Consultant exams plus deep project work.