⚡ What’s New for Media Cloud in Winter ’26?
More coverage of content hierarchies, rights windows, and inventory availability across linear, digital, and streaming channels.
Scenarios that test opportunity-to-order flows, packages, products, and how Media Cloud supports complex deal structures.
Increased focus on campaign setup, trafficking, delivery tracking, and integration with ad servers.
More emphasis on performance data ingestion, makegoods, and alignment with finance and billing systems.
Media Cloud Accredited Professional
Manage Content, Rights, Ad Sales & Campaign Delivery on Salesforce
The Media Cloud Accredited Professional credential validates your ability to implement and configure Salesforce Media Cloud for media and entertainment companies. It’s ideal for consultants and solution architects who design rights-aware inventory, ad sales workflows, and campaign management across linear and digital channels.
📊 Exam at a Glance
Exam Domains & Weightage (High-Level View)
1. Media Cloud Architecture & Data Model
~18%This domain covers how Media Cloud is structured and how it extends the Salesforce platform for media.
- Understanding Media Cloud architecture and core capabilities.
- Key objects for accounts, agencies, advertisers, campaigns, and orders.
- How Media Cloud builds on Sales Cloud, Service Cloud, and Industries.
- Security, sharing, and org design for media organizations.
- Considerations for multi-brand, multi-region, and multi-business-unit setups.
Tip: Emphasize solutions that use the media data model instead of generic custom objects when possible.
2. Content, Rights & Inventory (Avails)
~22%This domain focuses on how content and rights drive available inventory for ad sales.
- Modeling content hierarchies (franchise, season, episode, asset).
- Capturing rights windows, regions, languages, and platforms.
- Deriving inventory avails from schedules and rights constraints.
- Understanding linear vs. digital vs. streaming inventory differences.
- Handling blackouts, restrictions, and exclusive deals.
Tip: Watch for questions that mix rights, content, and available ad units in one scenario.
3. Ad Sales, Products & Order Management
~24%This domain is about how Media Cloud supports selling advertising across channels.
- Configuring ad products, packages, and rate cards.
- Opportunity-to-order workflows for agencies and direct advertisers.
- Managing line items, flights, and targeting parameters.
- Handling discounts, sponsorships, and premium placements.
- Integration points with CPQ, billing, and finance where applicable.
Tip: The best options align with existing Sales Cloud sales processes while layering media specifics on top.
4. Campaign Management, Trafficking & Delivery
~22%This domain validates your ability to manage campaigns from booking through delivery.
- Configuring campaigns, placements, and schedules in Media Cloud.
- Trafficking orders to ad servers or playout systems.
- Ingesting delivery data (impressions, spots, GRPs, completions).
- Managing under-delivery, over-delivery, and makegoods.
- Coordinating with operations and Ad Ops teams.
Tip: Look for patterns that maintain a single system of record for orders while integrating with ad tech.
5. Reporting, Reconciliation & Operations
~14%Finally, the exam tests how you support reporting, reconciliation, and operational excellence.
- Standard reports and dashboards for sales, inventory, and delivery.
- Comparing booked vs. delivered impressions or spots.
- Supporting revenue recognition and billing reconciliation workflows.
- Operational best practices for data quality and governance.
- Change management and user enablement for sales and Ad Ops.
Percentages are approximate and given for study planning; Salesforce may adjust weightings over time.
📝 Sample Media Cloud Questions
💡 Practice with Scenario-Based Questions
These practice questions are not from the real exam, but they mimic the style and reasoning. Focus on rights-aware inventory, ad sales flows, and campaign operations.
Question 1 – Rights & Available Inventory
A broadcaster has rights to air a sports league in Europe for the next three seasons, but only on linear TV, not
on streaming. The ad sales team wants to package sponsorship deals that include those games on all platforms.
As the Media Cloud consultant, what should you recommend?
✓ Correct Answer: B) Model rights and platforms in the content and rights data model so only eligible inventory appears as available.
Option B uses Media Cloud’s rights-aware inventory capabilities to prevent selling inventory where no rights exist. A and C risk compliance issues; D is overly restrictive.
Question 2 – Ad Sales Workflow
An ad sales team wants to manage their pipeline in Salesforce, forecast revenue, and easily convert won
opportunities into ad orders with line items that reflect booked inventory.
Which approach best leverages Media Cloud?
✓ Correct Answer: B) Configure opportunities in Sales Cloud integrated with Media Cloud ad products and packages, and generate orders and line items from won opportunities.
Option B follows the standard opportunity-to-order pattern with Media Cloud ad products and packages. A, C, and D do not leverage the platform and are hard to scale.
Question 3 – Under-Delivery & Makegoods
A digital video campaign under-delivered by 15% on promised impressions due to low viewability on one publisher.
The advertiser requests compensation.
How should the operations team handle this in a Media Cloud–based solution?
✓ Correct Answer: B) Use delivery data ingestion to compare booked vs. delivered and create makegood line items or adjustments in the order.
Option B aligns with operational best practices: use Media Cloud as the system of record for orders and apply makegoods or adjustments based on delivery vs. booking data.
🎯 4–6 Week Study Plan for Media Cloud AP
Review the official exam guide and Media Cloud documentation. Map how accounts, agencies, advertisers, content, rights, and inventory are represented. Sketch an end-to-end architecture for a media client using Salesforce.
Work through example scenarios for rights windows and avails, and design an opportunity-to-order flow using Media Cloud products and packages. Capture at least one linear and one digital scenario as mini case studies.
Practice designing campaign setup, trafficking flows, and delivery reporting. Consider how you would manage under-delivery, makegoods, and reconciliation. Use sample questions to test your understanding.
💡 Exam & Real-World Success Tips
Focus on how content, rights, inventory, and deals flow together. The best answers sound like they would actually work in a broadcaster or streamer.
When in doubt, avoid designs that sell inventory outside of rights or platform constraints, even if they maximize short-term revenue.
Align orders, delivery, and makegoods in one central system (Media Cloud + core Salesforce), rather than spreading key data across offline spreadsheets.
Media Cloud AP – FAQ
Who is the Media Cloud Accredited Professional exam for?
This exam is for consultants, solution architects, and implementation specialists who deliver Salesforce solutions for media & entertainment companies, especially those focused on ad sales and campaign management.
Do I need prior media industry experience?
Direct media experience is helpful, but not required. You should understand basic concepts like campaigns, spots, impressions, sponsorships, and makegoods.
How is Media Cloud different from standard Sales Cloud?
Media Cloud extends the platform with an industry data model and processes for media businesses, including content hierarchies, rights, inventory (avails), and media-specific ad sales workflows.
How much hands-on experience is recommended?
Most successful candidates have at least 6–12 months working on media-related Salesforce projects or have completed multiple Media Cloud demos / proof-of-concepts.
What is the best way to prepare for scenario-based questions?
Document 2–3 representative media scenarios (e.g., seasonal sports rights, cross-platform sponsorship, digital video campaign), and design how you would implement them with Media Cloud: data model, sales process, campaign setup, and delivery tracking.