Updated for Winter '26 Release
Last Updated: November 2025 | Exam Version: Winter '26
This exam guide reflects the latest Salesforce Winter '26 release (November 2025). Key updates include enhanced Einstein Analytics capabilities, Advanced Flow Builder features, Agentforce integration for intelligent workflows, and improved data model reporting features.
⚡ What Changed from Spring '25 to Winter '26?
🗼️ Einstein Analytics Enhancements
Advanced data visualization and AI-powered insights for business metrics and KPI monitoring
🎀 Advanced Flow Capabilities
Real-time flow performance monitoring and data-driven workflow optimization enhancements
🤖 Agentforce Integration
Leverage AI agents within business processes and customer interactions for intelligent workflows
Salesforce Certified Business Analyst
Master requirements analysis, solution design, data modeling, and business process optimization in Salesforce
DURATION
110 minutes
QUESTIONS
60 questions
PASSING SCORE
65%
EXAM FEE
$200 USD
RETAKE FEE
$100 USD
PREREQUISITES
Recommended
📋 Note: As of July 21, 2025, all Salesforce exams are delivered through Pearson VUE (Trailhead Academy). The exam can be taken at a testing center or online with remote proctoring.
Exam Objectives & Weightage
1. Requirements Analysis & Gathering
22%Gather business requirements, document user stories, conduct stakeholder interviews, and translate business needs into technical solutions.
Einstein Analytics for Requirements - Use AI-powered analytics to identify requirements from user behavior and business metrics.
2. Solution Design & Architecture
24%Design solution architecture, plan implementation approach, define system integration points, and document solution specifications.
Agentforce-Ready Architecture - Design solutions that integrate AI agents for intelligent business process automation.
3. Data Modeling & Analysis
20%Design data models, implement relationships, optimize data structures, and ensure data quality and integrity.
Advanced Einstein Analytics - Design data models optimized for AI-powered predictive analytics and business insights.
4. Flow Builder & Automation
17%Design automated workflows, implement business process automation, and optimize process efficiency.
Advanced Flow Monitoring - Monitor flow performance in real-time and optimize workflows based on data-driven insights.
5. Change Management & Documentation
17%Plan change management, document solutions, manage stakeholder communication, and ensure successful implementation.
Change Management with Agentforce - Plan and execute change management strategies that include AI-powered training and support.
📋 Sample Exam Questions
💡 Test Your Knowledge
These questions reflect the style and difficulty level of the actual Business Analyst exam.
❓ Question 1: Einstein Analytics (Winter '26 Feature)
A business analyst needs to analyze customer behavior patterns to gather requirements. Which Winter '26 feature should they use?
A) Process Builder
B) Einstein Analytics Enhancements
C) Flow Builder
D) Data Loader
✓ Correct Answer: B) Einstein Analytics Enhancements
Explanation: Einstein Analytics in Winter '26 provides AI-powered insights for identifying business requirements from user behavior and business metrics patterns.
❓ Question 2: Solution Design
What is the primary goal of solution architecture in the Business Analyst role?
A) To define user interface design
B) To document how business requirements will be technically implemented
C) To manage project budget
D) To perform system testing
✓ Correct Answer: B) To document how business requirements will be technically implemented
Explanation: Solution architecture bridges business requirements and technical implementation by documenting systems, integrations, and design approach.
❓ Question 3: Data Modeling
Which data modeling relationship allows a record to have multiple parent objects of different types?
A) Master-Detail Relationship
B) Lookup Relationship
C) Polymorphic Relationship
D) Self Relationship
✓ Correct Answer: C) Polymorphic Relationship
Explanation: Polymorphic relationships allow records to associate with multiple parent objects of different types, enabling flexible data modeling.
❓ Question 4: Flow Builder
What capability does Flow Builder provide for business process automation?
A) Only manual process documentation
B) Automated workflows without code, decision logic, and data operations
C) Database backup only
D) Report generation
✓ Correct Answer: B) Automated workflows without code, decision logic, and data operations
Explanation: Flow Builder enables business analysts to design automated workflows with conditional logic and data operations without coding.
❓ Question 5: Agentforce (Winter '26 Feature)
How does Agentforce integration in Winter '26 improve business process automation?
A) By replacing all manual processes
B) By adding AI agents for intelligent workflow automation and customer interactions
C) By eliminating data
D) By requiring more manual steps
✓ Correct Answer: B) By adding AI agents for intelligent workflow automation and customer interactions
Explanation: Agentforce in Winter '26 enables intelligent automation by integrating AI agents within business processes for enhanced decision-making and customer engagement.
⚠️ Exam Tip: The actual exam has 60 multiple-choice questions. Focus on requirements analysis, solution design, data modeling, and flow-based automation. Winter '26 features like Einstein Analytics, Agentforce integration, and Advanced Flow Monitoring appear in 15-20% of questions.
📚 Study Resources & Preparation
⭐ Recommended Study Plan (9-10 Weeks)
Weeks 1-2
Master requirements gathering and analysis fundamentals
Weeks 3-5
Deep dive into solution design and data modeling
Weeks 6-8
Focus on flow automation and change management
Weeks 9-10
Practice exams and Winter '26 feature review
📑 Official Study Materials
- Business Analyst Trailhead Trail - Comprehensive learning path for all exam topics
- Salesforce Solution Design Guide - Architecture and design principles
- Flow Builder Documentation - Workflow automation capabilities
- Winter '26 Release Notes - Latest Einstein Analytics and Agentforce features
❓ Question 1: Einstein Analytics (Winter '26 Feature)
A business analyst needs to analyze customer behavior patterns to identify business requirements. Which Winter '26 feature should they use?
A) Process Builder
B) Einstein Analytics Enhancements
C) Flow Builder
D) Data Loader
✓ Correct Answer: B) Einstein Analytics Enhancements
Explanation: Einstein Analytics in Winter '26 provides AI-powered insights for identifying business requirements from user behavior and business metrics patterns, enabling data-driven decision making.
❓ Question 2: Solution Design Architecture
What is the primary responsibility of a business analyst in solution design?
A) To write all the code for the system
B) To document how business requirements will be technically implemented and ensure solution viability
C) To manage the project budget and timeline only
D) To perform system testing exclusively
✓ Correct Answer: B) To document how business requirements will be technically implemented and ensure solution viability
Explanation: Solution architecture bridges business requirements and technical implementation. The business analyst documents systems, integrations, design approaches, and ensures the solution meets business objectives.
❓ Question 3: Data Modeling Relationships
In Salesforce data modeling, which relationship type allows a record to have multiple parent objects of different types?
A) Master-Detail Relationship
B) Lookup Relationship
C) Polymorphic Relationship
D) Self Relationship
✓ Correct Answer: C) Polymorphic Relationship
Explanation: Polymorphic relationships (like the WhoId and WhatId fields on tasks and events) allow records to associate with multiple parent objects of different types, enabling flexible and efficient data modeling.
❓ Question 4: Flow Builder & Automation
What key advantage does Flow Builder provide for automating business processes?
A) Only manual process documentation capability
B) Enables non-technical users to build automated workflows without code, including decision logic and data operations
C) Provides database backup functionality only
D) Generates reports exclusively
✓ Correct Answer: B) Enables non-technical users to build automated workflows without code, including decision logic and data operations
Explanation: Flow Builder empowers business analysts to design complex automated workflows with conditional logic, loops, and data operations without requiring coding knowledge, democratizing automation capabilities.
❓ Question 5: Agentforce Integration (Winter '26 Feature)
How does Agentforce integration in Winter '26 enhance a business analyst's ability to design business solutions?
A) By completely replacing all manual business processes
B) By enabling AI agents within solution designs for intelligent automation and customer interactions
C) By eliminating data management requirements
D) By requiring more manual intervention steps
✓ Correct Answer: B) By enabling AI agents within solution designs for intelligent automation and customer interactions
Explanation: Agentforce in Winter '26 enables business analysts to design sophisticated solutions with AI agents for intelligent automation, improving process efficiency and customer engagement without manual intervention.
⚠️ Exam Tip: The actual exam has 60 multiple-choice questions. Focus on requirements analysis, solution design, data modeling fundamentals, flow-based automation, and change management practices. Winter '26 features like Einstein Analytics, Agentforce integration, and Advanced Flow Monitoring may appear in 15-20% of questions.
📚 Study Resources & Preparation
⭐ Recommended Study Plan (9-10 Weeks)
Weeks 1-2
Master requirements gathering, analysis, and stakeholder management fundamentals
Weeks 3-5
Deep dive into solution design, architecture, and data modeling strategies
Weeks 6-8
Focus on Flow Builder automation and change management practices
Weeks 9-10
Practice exams and Winter '26 feature review (Einstein, Agentforce, Advanced Flows)
📑 Official Study Materials
- Business Analyst Trailhead Trail - Comprehensive learning path for all exam topics and best practices
- Salesforce Solution Design Guide - Architecture principles and design patterns
- Flow Builder Documentation - Automation workflow design and capabilities
- Data Modeling Best Practices - Relationship types and data structure optimization
- Winter '26 Release Notes - Latest Einstein Analytics, Agentforce, and Flow features
Good luck with your Business Analyst certification exam!
Remember: Understanding requirements, designing scalable solutions, and mastering data modeling are keys