Salesforce Administrator Certification Exam Guide

🆕

Updated for Winter '26 Release

Last Updated: November 2025 | Exam Version: Winter '26

This exam guide reflects the latest Salesforce Winter '26 release (November 2025). Key updates include expanded Activity custom fields (300 limit), enhanced Flow AI capabilities, improved automation tools, and the new Agentforce Testing Center.

⚡ What Changed from Spring '25 to Winter '26?

📈
Activity Fields Expansion

Increased from 100 to 300 custom fields on Activities (Tasks & Events)

🤖
AI Decision Elements

Flows can now process complex unstructured data with AI

🔍
Type-Ahead Search

Faster field selection in List Views with type-ahead functionality

🎓

Salesforce Certified Platform Administrator

Formerly "Salesforce Certified Administrator"

Your complete guide to passing the exam and becoming a certified Salesforce Platform Administrator

📊 Exam At a Glance

Duration
105 minutes
Questions
65 questions
Passing Score
65%
Exam Fee
$200 USD
Retake Fee
$100 USD
Prerequisites
None

📝 Note: As of July 21, 2025, all Salesforce exams are delivered through Pearson VUE (Trailhead Academy). The exam can be taken at a testing center or online with remote proctoring.

Exam Objectives & Weightage

1. Configuration and Setup

20%

Understand how to configure organizational settings, manage users, and set up Salesforce environments. This section covers company information, fiscal year settings, business hours, and currency management.

🆕 Winter '26 Update:

Permission Set License management now includes automatic cleanup of unused licenses, improving org efficiency and license tracking.

View Key Topics ▼
  • Describe the organization settings
  • Manage user setup (profiles, roles, permission sets)
  • Explain security controls (field-level security, record-level security)
  • Configure UI settings and Lightning App Builder
  • Describe capabilities of Salesforce mobile app

2. Object Manager and Lightning App Builder

20%

Master custom objects, fields, relationships, and page layouts. Learn to create and customize Lightning pages and understand the capabilities of schema builder.

🆕 Winter '26 Update:

Activity custom fields limit increased from 100 to 300 - You can now add significantly more custom fields to Tasks and Events (applies when fewer than 700 million activities exist).

3. Workflow/Process Automation

16%

Learn to automate business processes using Flow Builder, Process Builder, and approval processes. Understand when to use each automation tool.

🆕 Winter '26 Update:

AI Decision Elements in Flows can now process complex unstructured data. Enhanced Flow debugger with improved testing capabilities. Type-ahead field search in Flow Builder for faster development.

📝 Sample Exam Questions

💡 Test Your Knowledge

These sample questions reflect the style and difficulty level of the actual Administrator exam. Practice with these to assess your readiness.

Question 1: Configuration & Setup

A system administrator needs to grant users access to Salesforce from specific IP ranges only. Which security setting should be configured?

A) Session Settings

B) Login IP Ranges in Profile

C) Password Policies

D) Two-Factor Authentication

✓ Correct Answer: B) Login IP Ranges in Profile

Explanation: Login IP Ranges can be set at the Profile or Org level to restrict access from specific IP addresses. This security feature ensures users can only log in from approved networks.

Question 2: Object Manager & Lightning App Builder

Your organization tracks real estate properties. You need to automatically create a related Inspection record whenever a new Property record reaches the "Under Contract" stage. What automation tool should you use?

A) Workflow Rule

B) Process Builder

C) Flow Builder with Record-Triggered Flow

D) Apex Trigger

✓ Correct Answer: C) Flow Builder with Record-Triggered Flow

Explanation: Flow Builder is the recommended automation tool for creating related records. Record-triggered Flows can create child records when parent records meet specific criteria. Process Builder and Workflow Rules are legacy tools being retired.

Question 3: Workflow Automation (Winter '26 Feature)

With the Winter '26 release, what is the NEW maximum number of custom fields you can add in a single Activity (Task/Event)?

A) 100

B) 200

C) 300

D) 500

✓ Correct Answer: C) 300

Explanation: Winter '26 increased the custom field limit for Activities (Tasks and Events) from 100 to 300 custom fields, allowing for more detailed activity tracking and customization.

Question 4: Data Management

A sales manager needs to update 50,000 Account records with new ownership assignments. Which tool is BEST suited for this task?

A) Data Loader

B) Data Import Wizard

C) Mass Transfer Records

D) Inline Editing in List Views

✓ Correct Answer: A) Data Loader

Explanation: Data Loader is the appropriate tool for bulk operations exceeding 50,000 records. The Data Import Wizard has a 50,000 record limit, while Mass Transfer Records and inline editing are less efficient for large datasets.

Question 5: Reports & Dashboards

A user wants to create a report showing Opportunities grouped by Stage with subtotals for Amount. Which report format should be used?

A) Tabular Report

B) Summary Report

C) Matrix Report

D) Joined Report

✓ Correct Answer: B) Summary Report

Explanation: Summary Reports allow grouping by one or more fields and display subtotals for numeric fields. Tabular reports don't support grouping, while Matrix reports group by both rows and columns. Summary reports are ideal for this single-grouping requirement.

💡 Exam Tip: The actual exam contains 65 multiple-choice questions. Focus on understanding WHY an answer is correct, not just memorizing options. Winter '26 features may appear in 10-15% of questions.

📚 Study Resources & Preparation

🎯 Recommended Study Plan (4-6 Weeks)

📝
Weeks 1-2

Complete Trailhead modules on Admin Basics, Data Management, and Security

🛠️
Weeks 3-4

Hands-on practice in Developer Edition org. Build flows, reports, and dashboards

Weeks 5-6

Take practice exams, review weak areas, and memorize key concepts

💡 Exam Day Tips

Time Management

You have 105 minutes for 65 questions (roughly 1.6 minutes per question). Don't spend more than 2 minutes on any single question.

Read Carefully

Pay attention to keywords like "EXCEPT", "NOT", "MOST", and "LEAST". These can completely change the meaning of the question.

Flag & Review

Use the flag feature for questions you're unsure about. Review all flagged questions before submitting.